"Congratulations on your outstanding performance. You received a top rating of “1” on your Facility, Terminal, and Equipment Inspection conducted by our safety contractor, Consolidated Safety Services, Inc., on March 18, 2008.
Your rating of “1” indicates Journey Lines is doing an outstanding job maintaining compliance with both the Military Bus Agreement and the Federal Motor Carrier Safety Regulation. We commend the performance of you and your employees and look forward to continuing our partnership to provide the best service and safest transportation support for Department of Defense Travelers."
Chief, Commercial Travel Division
Defense Travel Management Office
"Mary Sue has driven the bus for the last three Sunset Club “tours”. We think she is absolutely terrific. She is an excellent driver, conscientious, careful, smooth, and confident. We never feel in jeopardy. She has a delightful sense of humor and is always upbeat. She says she loves her job, and we believe her. She does it extremely well."
"Thank you again for the bus service you provided for Sigma Chi Fraternity Moms & Sons! Always so professional and prompt. It was great to have Diane as our driver for the 3rd year in a row. I am stepping down as President of the Parent Club but will be passing along Journey Lines information to the next group."
"We want to personally thank Susan, our driver during our Eastern Washington Trip. She was professional and demonstrated a calm demeanor in dealing with over 35 high school students. As a representative of your staff she went above and beyond her duties. I’ve also recommended your services to my colleagues at other high schools. She is a keeper and we look forward to a long committed working relationship."
Interlake High School
"Wanted to shoot you a note of thanks. Our Sunday outing using Journey Lines was once again terrific.
Our driver, Mary Sue, really helped kick off the day with a few “Southwest Airline” flight attendant style comments allowing everyone to immediately feel at ease on the bus. Always at the door helping people in and out. I think she took better care of the group than I did!
Besides being a great soul, it was completely obvious Mary Sue is really proud of her bus. It was spotless! She was very friendly with our guests and I received many comments about her professionalism and how the trip was relaxing and enjoyable.
Steve, you and your office staff were great to work with as always. Thank you for cheerfully taking the time to do numbers for those “what if’s” that came along as we were in the planning stage.
On behalf of all of the Puget Sound Theatre Organ Society members aboard flight “JL 4-05-09,”a big thanks, and congratulations on the great team you’ve assembled at Journey Lines. Looking forward to working with you again soon!"
Puget Sound Theatre Organ Society
Mgr. Prosser Piano and Organ
"I traveled this last weekend to the Lionel Hampton Jazz Festival with your Driver Brian. As the Band and Orchestra Director at Lynnwood High School for the past 7 years, I go on half a dozen trips each year. Brian was one of the most capable and professional drivers that I’ve ever worked with. I would like to compliment him on his driving in particular. I traveled with my young daughter in a car which followed the bus the entire weekend. He drove safely, while not compromising our schedule.
I would like to request that he be assigned to future Lynnwood High School Band and Orchestra trips, including Lionel Hampton next February.
Please tell him how appreciated his professionalism is."
Lynnwood High School